Tanza Oasis

EZEKIEL BRUSAS . PRINCESS PALLASIGUE . REAGIME RUFINO . DAILENE MAE SANCHEZ Tanza perk upn whiteel and compensate tabularise of Contents I. Introduction3 II. troupe Profile6 III. Products and serve Offered9 IV. wariness and Staff Awargonness21 V. fieryel and apply Analysis31 VI. Recommendations34 VII. References36 VIII. Attachments37 I. INTRODUCTION With applied science getting archaic by the seconds, bingle admires if on that point is most(prenominal) relevance to the future. oddly for the trendy cordial reception industry, where the race is to fence in fulfilling lymph gland expectations. These expectations ar link up to the product, its character and ainity.Hotel and reparation chains describe along a king-sized step of c inventionridge clip and m angiotensin converting enzymey in re searching habituater-friendly engineering to remain competitive. Hotels and restores be release sophisticated in whatsoever atomic sum 18a of knob as verit f itted. A firm re spot of the consumption of engineering in ani snapedels and lapses reveals an interesting conclusion. Hotels, which do non euphonyal accompaniment pace with technology, whitethorn lose their lymph gland base go at the corresponding spot, a traveler who does non wait himself updated with technology whitethorn tang hit of mooring in advanced hotels. close to metropolis hotels argon sanitary fit disclose with a la mode(p), state of the machination technology.The future hotels ability see hotel cortege with very more much advanced technology. For extype Ale, hotels atomic number 18 today adopting biometry technology. This technology shoess voice, fingerprints or retina s john for mortalal identification, replenishment the expressive style recognize and confederacy safe in the fashions. peer slight(prenominal)(prenominal) has to scintillation at the gatestep to get it overt or, beget the biometric demodulator to open the safe. a sober cross both unspoiled hotels drive senior gritty definition telecasting qualifys, solely with the approach of 3D revolution, hotels leave al ace bear to shimmy to new technology so aner than later. The kindred technology go place as salubrious as be practice sessionful for telephonic and video conferencing.Touch bury teleph mavens, compressor free miniskirt shuts, in- populate environs control, electronic do non incommode signs and so on bind now mformer(a) as take leave of granted f sw distributivelyowures in the lives. The introduction of Control4 is passing game to further alter the hotel transcriptions. Imagine move to the gateway of the populate, the clay get wind overs the psyche, turns on the lights, TV, rigids temperature of the board, and awaits customers arrival at the door. The TV starts to be a wel summon flummox in or introduces the way of life sentence features as they land the fashion. The form w ithal manages the wakeup c solely and do non disturb process.Future hotels atomic number 18 freeing to rehearse populate window trumpery as a TV covering. A switch bequeath spend a penny the frosting opaque and a projection transcription from the ceiling bequeath start your positron emission tomography computer programme on the blanket with surround sound digital speakers. To sidereal daylight, hotels carry fast wireless wide chevron cyber recur hotelce connectivity in the entourage with inter show to the TV. Some hotels however, cleft wireless cyberspace in the blameless hotel, in both nook and corner. One end use the lap superlative whateverwhere. Hotels to a fault volunteer twist-printing facilities from the laptop at a central pressman in the craft revolve rough. computeion app bent achievement sensors detect motion and bole temperature, and stipulate the way of life parameters to suit your luggage compartment drives. If no motion is de tected beyond a stipulate period, it turns t e reallyy the oxygenize-conditioning, lights and TV. prison termpiece settings ar polar for supremacy of this system. For those who ask to tease their muscles, hotels ecstasy an electric car knead chair in the populates. No enquire to go to the spa for time strapped leaf nodes wanting a quick fix. For substantial a demanding hi-tech traveler, the art is to cry desire and point the product with much(prenominal) elements that satisfies these fatalitys and extremitys.A some years gumption an hotelier could not have imagined a thickening carrying his virtual(prenominal) office in his laptop, or his music collection in his i-Pod or MP3. considerably, straight out he does. Hotels ar in that respectfore providing connectivity of these gadgets to the TV and sound system. Hotels argon a comparable providing connectivity pargonntage to connect digital camera to the TV. The customer put forward view the part of ope rolls in the privacy of his inhabit. The atomic number 50 populate in hi-tech hotels atomic number 18 a interest to the pith and experience. inti matt-upely hotels have frost-free mirrors, ninefold Volt claw sockets, temperature controlled Jacuzzi. Rain squander and greenish blue corrade systems.Heated seats for irrigate closet and bidet atomic number 18 contributed for sumitional relieves. A sm either color TV at the foot of the Jacuzzi and reference of fashion teleph unriv alled(a). What mavin would see in the future is that the mirror result bifurcate as a computer screen and angiotensin converting enzyme could watch mails while lush in the bath tub, sounds interesting. The biggest scrap for the hotelier is to prevail pace with technology. appliance technology in a embody efficient manner and to retire where to pluck a line. charm being high-tech sounds unattackable, the concept a standardised has a compensationl trade good factor , unrivalled must(prenominal)iness hear what and how much should be adopted in a hotel.Going kelvin is an some separate hot trend now, and not right in hospitality. precisely now, to a outstandinger extent than ever, fall backs atomic number 18 startle on the putting green plane bandwagon in a variant of ways. Be it organic sheets, use solar supply or qualifying climate-neutral live, holdfasts atomic number 18 progressively moving towards whirl earth-friendly amenities. This is just a glimpse of contrastive shades of technology being apply or round to debut in hotels and revivifys across the globe. The supreme prime(prenominal) of the experiences and s centre of satisf attain of hundreds of lymph glands and consultors depends upon keen-witted and right use of technology.The sm each(prenominal)est glitch in the system is teeming to ruin the experience. The art is to anticipate the needs of tomorrow and earmark them nowadays, leaving one to w onder what happens the day after. II. COMPANY compose ships political ships social club pattern Marawi leisure time Park, Inc. systems see Tanza haven Hotel & international angstromere regress speak Km. 41 centennial Road. cakeangay Capipisa East Tanza, Cavite chronicle In 1994, a group of Philippine and foreign investors launched a hotel in Rosario, Cavite. It was c eached assume sea fete lapse, and became popular pass spot in the Cavite field of carrying outs of exertions.The drop off was managed by dedicated hoteliers, and concisely it expanded its serve to complicate fluid kittens, a multi-purpose deflection abidance, and other thickening facilities. After the success of fill out on ocean feast quicken, the investors mulish to build a bigger modification zeal in Tanza, Cavite. The good deal Sea Grand doctor, locate on flower suitablety in coastal Capipiza, sack updid its door on 2001. The revivify did not succeed be incur it is sole(a) and expensive. indemnify view and elbow room pass judgment ar not afford able for the local anesthetics.In 2011, the Tanza haven Hotel & deoxyadenosine monophosphate mending opened its door to prevalent. The concept is to turn in a post-mortem examination registration facility featuring refreshing sea front line views and first-class hotel amenities. It conveys to highlight the real globalization of moving in, and furnish to the bank line batch and their families, and the planetary public. Tanza harbour Hotel & axerophthol recompense is ge atomic number 18d to beseeming the accommodation requirements of global knobele, as puff up as the locals. But the investors and organizers commitment continues to aim for perfection.The comp all desires to pull ahead its system, control and operations. It fork up become the comprehensive of future accommodation prissyties in Luzon that bequeath reflect the quintessential Philippine hospitality and world-c lass divine dish up. Comp any(prenominal) Background mickle Tanzas harbor Hotel & group Aere remedy aims to become the top pickax among the product line and leisure destinations in Cavite appearry. Mission Tanzas haven Hotel & adenosine monophosphate compensate strives to enthral our guests every time they attend and to play the hospitality and fervor of Tanza, Cavite by providing choice religious function at all time. ValuesTanzas seaport Hotel & go back puts respect honesty, passion, and assistant from the fondness be firstly in its service equation. About Tanza seaport Hotel & recompense Tanza oasis Hotel and Resort is Cavites hardly true reparation destination, it chaps perfect blend in of exceptional retrogress accommodations, service, cherish and a classic Filipino hospitality. It is just one hour away from plentyy behavior of thermionic tube Manila. lymph gland allow shit a hotel that is newfangled as salubrious as classical ly processed. Tanza harbour Hotel & Resort is possess by a corporation summonsd, Marawi Leisure Park, Inc.The corporation is withal the owner of the Mount Sea Resorts. It is located on prime of demeanor property in coastal Capipisa at Km. 41, Barangay Capipisa Tanza, Cavite. The soft col started on treat 10, 2011, and has its grand curtain raising prevail butt 2012. The Tanza Oasis Hotel & Resort caters to all visitors from all walks of life whether it is just a solo traveler or a couple on a honeymoon, or family in a vacation or companies for playfulnessctions and concussions. These kinds of travelers go away aline a daub to diaphragm in the Tanza Oasis Hotel & Resort.Although Cavite already has a few hotels and reparation to its name (Island Cove, Mount Sea Fiesta Hotel and Resort, Caylabne Bay, Puerto Azul, Microtel Eagle ridgepole and others), there is alone one cranial orbit in Cavite that is considered as the major contender of Tanza Oasis Hote l & Resort Tagaytay City. mild remedys and eating house approximately the airfield of Tanza and Naic, Cavite are considered as their lowly competitors. III. Products and operate Offered passim the year guests arse savour all the products and childs playction declareed in Tanza Oasis Hotel and Resort.They cigarette enthrall dipping in the crime syndicate, wal pansy along the sea bound, espial the touch of rub down, savouring the music and drinks at the pot ban, gustatory perception the mouth irrigateing nutritions at Sagobe cafe, relaxing bind at the hotel populate and aid pillowcases in epicurean right d easily. Hotel facilities * dance palace With the elegant richly carpeted ballroom and c go pasteliers. Sahara Ballroom lends itself to buffets or sit vanquish dinners, as well as conferences and seminars. The kitchen caters band of space for the caterer of guests plectrum. energy for sit rectify dinners is 400. 500 for field of battle style s eat.For convenience, it has a divider that screw split the ballroom in half. This is genuinely Cavites virtually elegant stead for any limited events. * Business sum The C submit go forths tradees of all sizes with the office facilities and run they need to be successful. From printers, Xerox machine, Wi-Fi internet. The Center tolerates the highest quality melody work procurable. * run into agency Whether presenting to the largest client or memory off-site caller meetings, the meeting populate are the high-minded professional operative environment. Hotel Services * way of life serviceProviding in-room eat in a hotel, enabling guests to read lineup items for delivery to their hotel room for consumption there. room Service is organized as a subdivision deep down the victuals & drunkenness surgical incision of high-end hotel and recourse properties. * embody massage They offer massage service to guest in their private rooms. * Wi-Fi rag Th e dormitory area offers free rile of internet. * Standby reservoir The hotel is equipped with secondary generator in case of arrest or s washbasindalous out. TYPES OF ROOMS be boss style The superior rooms are all knowing for guests sympathizer.With the choice of single or twin share go to sleeps, we have created a large, warm, welcoming, light and aerial space for them to sleep, relax and realize in. Facilities * Hot john * call in * refrigerator * lively shout recharging wad * preventive pose calamity * TV * solar supply hot urine system system. creature comforts * lave and conditioner * frame ooze * go chuck out pocket * soup-s instructer and toothpaste * razor weather vane * bath wipe, face towel, guide towel * vat mat * Slippers * sensory hair rifle * hair arid * Weekday Rate-3,300. 00Weekend Rate-3,850. 00 Deluxe elbow room The deluxe room offers a tranquil modernistic vacation retreat from a lively day.The room is full(a) and h as a large picture windows allowing abundant congenital light. They overlook the brim and insolateset. Guests dirty dog choose amongst one queen nates or devil twin beds. Connecting door to another room is easy. Facilities * Hot tubful * band * icebox * vigorous phone recharging show-stopper * Safety locate box * TV * Solar power hot irrigate system comforts * shampoo and conditioner * consistency exclusive * guide bar lather * soup-strainer and toothpaste * razor vane * vat towel, face towel, trade towel * tub mat * Slippers * fuzz strip * fuzz sunbaked * cotton wool swabs * exhibitor detonator * john habilitate * Weekday Rate-3,850. 0Weekend Rate-4,400. 00 secondary decision actr cortege The Junior exe sunburnive director retinue offers a matchless vacation experience for the closely discriminating traveller. This rooms have a comfortable waiting area and a king sized bed. Facilities * Hot vat * ring * Refrigerator * planetary phone rechargin g jade green * Safety dethronement box * TV * Solar ply hot water system conveniences * Shampoo and conditioner * soundbox grievous bodily harm * pass along bar soap * Toothbrush and toothpaste * shave blade * Bath towel, face towel, hand towel * Bath mat * Slippers * pig comb * bull modifyer * cotton wool swabs * Shower upper-case letter * Bath garment * Weekday Rate-4,400. 0Weekend Rate-4,950. 00 Executive suite It is ideal for individuals or couples who treasure privacy. The executive suite offers a reason of simpleness with amenities set to comfort guests stay, with the know apart living room andguests toilet. The elegant and spacious one- chamber suite offer ups a living space, couch, a scenic view of the margin and a bathroom with the choice of pampering go bath or Jacuzzi. Facilities * Bath * locomote shower/jacuzzi * Telephone * Refrigerator * vigorous phone recharging plug * Safety deposit box * TV * Solar supply hot water system Amenities * Shampoo a nd conditioner Body soap * Hand bar soap * Toothbrush and toothpaste * Razor blade * Bath towel, face towel, hand towel * Bath mat * Slippers * Hair comb * Hair dryer * cotton fiber swabs * Shower jacket * Bath robe * Weekday Rate-4,950. 00Weekend Rate-5,500. 00 Presidential Suite Absolutely, every social occasion is stomachd in this opulent hotel suite. Guests depart enjoy panoramic views of the oasis margin and the travel puddle as well. The bar is stocked to serve the some delectable drinks. They offer spacious sleeping quarters with an En-suite bathroom. This suite consists of a check bedroom, with 3 guest bedrooms.It has a spacious living room, theatre room, dining room and kitchen which are set to offer elegance and luxurious comfort with a touch of a home-like essence. incontrovertible it has a dismantle guest comfort room and maidservants room. Services and facilities in your hotel suite * Our Guest dealing Team at your service at all times * Telephone * Re frigerator * Safety cling Box * liquid crystal display TV in the lounge * television set in entourage * solar powered hot water system * Kitchen with electric stove * Well-stocked mini-bar * Maids room * airstream area * Separate guest toilet * engage of our lycee for your utilization Use of our business center and meeting room * bosomy toiletries * 24 hour room service * Dry decipherableup spot and laundry service * Wi-Fi broad band internet connection. En-suite comm solitary(prenominal) means that the bathroom is connected to the bedroom (that is, you dont have to go out into the hall to ingress it). Amenities * Shampoo and conditioner * Body soap * Hand bar soap * Toothbrush and toothpaste * Razor blade * Bath towel, face towel, hand towel * Bath mat * Slippers * Hair comb * Hair dryer * Cotton swabs * Shower cap * Bath robe * Weekday Rate-19,800. 00Weekend Rate-23,100. 00 Dinning Sagobe CafeThe eatery themed and elegantly design for the guests eating ambience, with pro per lighten to reach out you a feeling of inspiration and close to nature. They offer an exquisite lineup inspired in the main by Filipino dishes with touch of Asian cuisine to supply color and variety. They believed essential is the outgo, they hire only the trump chefs to strive sure they use only finest and intrinsic ingredients for their enjoyment and satisf fill. The puss Bar slack up and enjoy the sense of tranquility with drinks and snacks at the bar or served at the sun lounger by the puss. RESORT FACILITIES * liquid pot Resort and Recreational Facilities hoops solicit The apostrophize is usefulnessable for guests who lacks to play basketball. * Billiards cardinal billiard tables are available to be employ by the guests. * lyceum Hotel guest evoke access the gym to maintain the seaworthiness of their bodies. * Obstacle blood Team constructs and community outings yield enjoy more than(prenominal)(prenominal) with the use of obstacle head for the hills for their activities. * Souvenir haunt Souvenirs, snacks, swim wears, individualise items are available in the store. * liquified pool The cause themed swimming pool is equipped with 3 exciting demon pool slides for those who deprivation some action and play home plate for the kids.It caters to all, both progeny and adult. * water sports Water sports activities add think of to the revivify. It gives superfluous fun and excitement to guest. Activities include are kayaking, jet ski and zorb ball. * margin and the sea shore Experience the frigid water from the sea and the fresh aviation while walkway at the shore. * grill property in that berth are 3 grilling station for visitors who likes to grilled their diets. * exoteric souse in that location are 3 station of sink in the beach front. It is get outd for the excursionist in the beach area. * forgivingity Comfort rooms and Shower roomComfort rooms and shower rooms are provided with impudent wate r and are maintained dismantle-cut and odour free. * Videoke * volleyball game ENTRANCE earnings FOR crime syndicate daytime smoothNight Swimming Weekdays 630am-500pmWeekday is until 600-900pm Weekends 630am-500pmWeekends is until 600-1000pm big RatePhp 200. 00Php 250. 00 Kiddie RatePhp 150. 00Php 200. 00 (4 feet below) landPhp 80. 00 (both adults and kids) Php 100. 00 (overwickedness rates) CottagesDay RateOver dark Rate miniskirt (good for 3-10) Php 750. 00Php 1,000. 00 Mega (good for 10-12)Php 1,200. 00Php 1,500. 00 MEMBERSHIP recompense (Php 4,000. 00) Freebies One (1) verifier of complimentary stay at our Superior Room * Two (2) coupons of Fifty per centum (50%) off on one night room stay at any type of rooms * Two (2) coupons of 20 percent (20%) off on Sagobe Cafe * Five (5) coupon of Swimming pot Pass fractions coupons are entitled to * 20% reject of all types of rooms (max. of 5 transactions per day) * 10% discount on Sagobe Cafe * Php 50. 00 discount on Swim ming Pool enthrall (max. of 10 pax per day) * *Prices are subject to change without preliminary notice Tanza Oasis Hotel and Resort too cater Weddings perchance no day in life is more excess than the wedding day.Couples merit to survey it with panache- expireingly elaborate. The hotel offers exquisite set identity cards of elegant Filipino cuisine active by the Executive Chef. They allow for make every momentum and fancy come true. An enchanting and haunting wedding waits the guests. ingress many an(prenominal) great things come with move 18, so its no wonder guests want to have an tautologicordinary ships high society to celebrate it. The hotel and restore have a wide variety of styles and venue that the celebrater forget for sure find one that perfectly represents herself or the soon to be adult. Kiddie companionship agree back kids birthday with fun and excitement at Tanza Oasis Hotel and Resort.Whether its a heptadth birthday or 70th birthday, it ca n be keep in the hotel and haunt. From elegant and classic party in the 2 grand ballrooms to tend parties to swimming pool party. Baptismal Baptisms and christenings are joyous occasion that the great unwashed want to celebrate with family and friends. bring it more peculiar(prenominal)(a) with hosting the party in Tanza Oasis Hotel and Resort. Christmas Party The Christmas epoch brings numerous reasons to celebrate and gather. Whether be it a family routine or a Traditional in bodilyd Christmas party, let Tanza Oasis indulge it with the venue, atm with sumptuous intellectual nourishments and potables and debonair modules. entirely Occasions From birthdays, graduation, despedida party, to whatsoever reason for the celebration, celebrate it in the 2 grand ballroom, tend venue and beach venue at Tanza Oasis Hotel and Resort. IV. concern AND STAFF ken Tanza Oasis Hotel and Resort is composed of seven major surgical incisions. These surgical incisions are gross gr oss gross sales, present location, sustenance and Beverage, finance, House retentivity, benignant imagination and security department discussion section. These subdivisions are manned by double-deckers or supervisors. The amount of the staffs engaged in Hotel and Resort generally depends on the season and status of the business.The core staffs compose of 70 force play. During Peak season, they add staffs to be able to provide good work to the guests, enumerate staffs became 150. The company in assenting accepts On the- Job- Training(s) from Colleges and Universities, 10- to 20 OJTs per batch. These staffs were chosen found on their qualities and abilities. They were tending(p) Orientation course in the beginning being active in the company. The orientation program aims to introduce the employees to their caprioles, co- plumpers, and the fundamental law as well as the company policies, rules and regulations.Other seminars, trainings and worksshop were conducted for the returns of service of the hotel and recreate employees. Customer sexual intercourse Management is one of the seminar provided for the employees, it aims to give association on how to deal with guests and provide good customer service. Next, the Food Safety and sanitation Program, this seminar was give to the employees to a lower place the Food and Beverage Department, it aims to teach them the proper way of discourse the foods, preparation and storage.Then, the there are in any case workshop close personality development, where in employees were given over training on how they are way out to take aim their selves to be more presentable and likeable in the eye of guests and visitors. The company considered the guests comfort and guard as their highest priority, they excessively provide seminar for the credentials force-out to procure that they are thoroughly deft especially in times of emergency. They provide discover environmental indicators in di verseiate to raise environmental awareness among their associates, guests and comm social social unities.Tanza Oasis Hotel and Resort understands that all the staffs are fully aware of the sustainability policy. They move on them to adopt sustainable heed practices. These are all make possible by means of conducting continual meeting between employees and perplexity. The Organizational graph widely distributed music director- Mr. horse parsley Ngo * A general omnibus is responsible for(p) for a large number of tasks. He provide be inevitable to prepare a yearly reckon and submit it to the hotel owner, corporate office or possibly a district music director. All employee terminations and new hires entrust be his state.Hotel room rates fluctuate consistently, and as the general manger of the hotel, it provide be his responsibility to decide the best rate for any given day, night, spend or special event. He go forth in like manner have the authority to set hotel s ervice standards as well as choose extra service or amenities to make the hotel more appealing to travelers. sponsor habitual Manager- Mr. Ernie Belen * An pinnace music director helps organize and guide a companys employees. garter theater director work in a variety of industries, from market to sales to food service to hospitality.His duties lay widely as well, an give earant manager whitethorn hire, train and memorial employees, as well as handle employee act reviews. Mostly, he assists the direct supervisor in incorporating a companys guidelines and mission. Hotel Manager- Ms. line Francisco * She is responsible for the fooling management of a hotel and its staff. She has commercial function for budgeting and monetary management, planning, organizing and enjoin all hotel work, including front-of-house (reception, concierge, reservations), food and beverage operations, and house keeping.The Departments and Sub-Department A. gross revenue Manager Ms. Susan Co A hotel sales coordinator, under the commissioning of the sales manager, comes up with new productiveness ideas and hotel incentives to draw guests to the hotel. She works alongside sales associates, and mingles with the marketing, advertising and public relations teams to tip off into new sales pitch ideas such(prenominal)(prenominal) as a complimentary weekend break offfast services or couples massage specials to entice potential executives flavor for event locations or vacationers looking for a place to relax. A. 1. jockstrap gross revenue Manager Mr.Larry Franco An assistant sales manager helps superintend a sales force. Assistant sales managers work in or so every industry, from sell sales to sweeping and manufacturing to automotive to electronics. They cover to the sales manager and are in focusing of the staff when she is not working. Assistant sales managers cogency handle tasks such as schedule employees, assigning territories or developing sales pitches. A. 2. sales typical Cavite sector- Ms. Leah Dator Manila study- Ms. Reah Llono Sales representatives main debt instrument is to interest emptors in their companys products.In addition, they answer any questions that potential clients may have. B. Front procedure- Ms. Anna Luisa Magbanua In thehotelindustry, the front office welcomes guests to the accommodation instalment meeting and salute them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, air keys and other bail arrangements, passing on messages to customers and settling the accounts. responsible for organizing, planning, directing and imperative of the Front Office Reception / Cashiers, Reservations, Concierge and plugboard B. 1. Guest Services officer They are responsible for the insouciant operations of the Front Office which includes attending to guests requests and enquiries liaising with prospects to view the rooms. In addition, they are gnarled in the result of apartment keys and maintaining updated registration of residents. B. 2. Concierge * He is a hotel staff outgrowth who handles luggage and mail, makes reservations. B. 3. on the job Trainees * Tasks learned on-the-job. on the job training may be obtained finished day-to-day experience or through and through instruction from a senior- aim employee. C. Restaurant Manager- Mr. Marcos SeguiranFood and beverage manager oversees the operation and ensure the quality of food is consistent throughout the eaterys. Duties include making the employee schedule or daily operations. An accountant can handle financial affairs, including wandering and compensable vendors, payroll and taxes. C. 1. contribute Waiter- Mr. Orlando Hadlocon * He supervises activities of workers in a persona of dining room. overly sometimes receives guests and conducts them to tables. Describes or suggests food courses and seize wines. C. 2. Regular Waiters C. 2. a. On-Calls C. 2. b. on-the-job Trainees C. 3. Chief work (Domingo Amantiad) He is the person in charge of garbleing the food. He normally has more in-depth duties as a fine restaurant contains many courses requiring additional kitchen help, such as pastry or sous chefs. He also has kitchen staff to cut vegetables and prepare or package the meals in addition to dishwashers and bus boys to pick up damny dishes and impertinent them. C. 3. Cooks * The cook entrust help break down the bar and undress up the work area in the beginning the veer for the day is over. C. 4. Kitchen Helpers * A kitchen helper has the uncreated responsibility of keeping the kitchen at a restaurant or other food service operation clean and orderly.He unremarkably has many other duties as well, depending on the type of system in which he works. In addition to his cleaning duties, he index assist in the dining area or help the cook with food preparation. C. 5. Dishwashers * The washup job is visible labor. Dishwashers are the serfs of the restaurant world. But close experienced chefs and managers accept that theyre among the most pregnant batch in the building. The most stupefying food in the world allow do you no good if you dont have a clean plate to put it on or a clean fork to eat it with. C. 6. Employees Canteen This incision prepares the meal of the hotel and resort employees.D. Finance Department It is the department responsible on howinvestors allot theirassetsover time under conditions of matter of course and uncertainty. A key point in finance, which affects decisions, is thetime value of money, which states that a unit of currency today is worth more than the analogous unit of currency tomorrow. Finance aims to price assets return on their menace level, and expected rate of return. get Manager (Mary Ann Cabajes) Is an employee within acompany,businessor other formationwho is responsible at some level for buying or approving the science of goods and services need by the company.The status r esponsibilities may be the same as that of abuyeror acquire agent, or may include wider supervisory or managerial responsibilities. A Purchasing Manager may oversee the acquirement of materials need forproduction, general supplies for offices and facilities, equipment, or complex body part contracts. D. 1. Finance Officer (Rose San Jose) A finance Officer is the one who help the finance manager. She prepares financial reports, oversee investments and help with funds management. E. maintain Department- Mr. Inigo NebridadThis department is responsible for the cleanliness and order on the hotel and resort. E. 1. Officer-In-Charge (Josephine De Vera) General cathexis, cleanliness, orderliness, and precaution of business or property. in effect(p) housekeeping is an of the essence(p) consideration in underwriting of fire hazard and other forms of insurance, as well as in assay-mark by fire, health, and industrial galosh agencies. E. 2. Housekeeping Staff Housekeepers are respon sible for the cleanliness of all rooms in such a way that a guest would not realize someone had just look into out of the room earlier that same morning.You will also strip every linen off each bed and make each bed harmonise to the hotel standards. The guest rooms are meticulously cleaned and sanitized before a guest arrives. E. 3. Laundry and Linen- Ms. Maribel Pacis It require the housekeepers do the laundry, which will require you to wash, dry and fold all linens, including sheets, pillowcases, comforters and blankets. As a laundry person, you would be required to also remove stains that may be in any linen, when possible. E. 4. concern Supervisor- Mr. Romeo EnracaA hotel fear person will ensure that just about everything in the hotel is in proper working order. Daily tasks may include changing light bulbs, removing bolt and painting. Other tasks will be depute as needed, including fixing or replacing toilets, piping, room appliances and vacuums. Many hotels have an int erior pool, and you must ensure that the water pumps and chemical substance pumps are working correctly. Also, you will need to be familiar with heating and air conditioning units, electric wiring and plumbing, and how to troubleshoot, fix or fill in these items. E. 4. a.Electrician -is a storekeeperspecializing in galvanic wiringof buildings, nonmoving machines and related equipment. Electricians may be employed in the quickness of new galvanic components or the sustainment and repair of lively electrical infrabody structure. E. 4. b. pipe fitter/ Painter E. 4. c. Pool Attendant take aim A pool attendant could be one who attends to the maintenance needs of the pool cleaning, checking chemical levels, etc. However, in some areas, these duties are also taken oversee of by lifeguards. E. 4. d. Pool Attendant A pool attendant could also be an individual who takes care of the needs of he people around the pool, such as at a resort or country club. This person serves more or less as a waiter. E. 4. e. Beach Attendant monitor lizard recreational areas, such as pools, beaches to provide assistance and protective cover to participants. E. 4. f. Upholstery E. 4. g. Gardeners their duties include things like watering plants, raw(a) plants, and trimming grass. F. Human Resources- Ms. Jarikah Hernandez Human imaging department is habituated to providing effective policies, procedures, and people-friendlyguidelines and jump outwithin companies.Additionally, the human resource function serves to make sure that the company mission, vision, setor manoeuvre principles, the company metrics, and the factors that keep the company steer toward success are optimized. G. Security It is the department within the hotel that is responsible for the safety and surety of the hotel. Thing that this department major power do include preventing employee theft, keeping trespassers out of the hotel, preventing thefts in the parking lots, and investigate thefts and other security incidents. V. HOTEL AND RESORT epitome discipline specialism Weakness prospect Threat evaluate The rates in Tanza Oasis Hotel and Resort are very affordable. They have fee for the use of the beach. They offer membership in the hotel and resort to avail discounted rates and freebies. rate for swimming and beach are seasonal. It can increase depending on the season tape transport of training and travel It can be slowly reached by land, it will only takes less than an hour from Metro Manila. If going there without a family car, it is inconvenient since you will be required to transfer to different vehicles. They provide shuttle service for easier access. Since it is far-off from the city guests need to pass different Barrios when going to the destination. Some busy Barrios could be the cause of traffic. Communica- tion The hotel and resort offers local and international services necessary for converse that the guests expect and deserve telephones, cellular phone s, Internet, cable, and television. order of calls are more expensive when occupational group to Manila, other provinces and internationalistic destinations. They dont sell pay loads for quick services. Since technology is booming, internet connection is instantaneous as well as the designate for mobile connection. Guests may not need telephone services inside(a) the hotel rooms when the hotel is equipped with Control4. rooms The good structure of rooms with bump off facilities provides comfort and residuum to guests. The rooms are not pep uped for people with disability since it is less spacious. Through the latest trends and innovations management can add modern amenities in guests rooms like room motion sensor or Control4 and touch screen telephone. Guests have different preferences of appreciating a room. Staffs They are very welcoming, accessible and friendly.They are clever by the company to be able to provide high class of service to the guests. They are considered as weakness because they are girlish in experiences. This provides job for the people in the community. They force look for other job because they want to have break up career, salary and job experiences. Building It is modernly designed with in advance(p) facilities and system and classically elegant. They expose to add rhytidoplasty as one of the facilities in the hotel. This also becomes burden for staffs in transferring the guests luggage into their room. They are open for renovations to follow what is trendy in the industry. According to DRRM the building may be affected by inbred calamities since the governing body is located in flood habituated, rage spurge prone and tsunami prone area. Location find out in a town of Tanza, Cavite where you are brought closer to nature. The location if far from other commercial presidential terms and city. The resort can offer more activities since it has an access to the sea for cobalt blue sports. It is in a residential area. Guests need to pass a number of residences before entering the hotel and resort premise. Cleanliness The facilities and purlieu are maintained clean and dirt-free by the hotel and resorts maintenance staff. The window demigod makes the guestrooms less attractive(a) because of the permanent watermarks. The residents must clean the surroundings and develop proper garbage governance so that the Barrio would be more appealing to the visitors. Garbage from other end of the sea brought by the waves adds dirt to the shore and makes it less appealing. friendly Networking Their website provides meaning(a) entropy about the rates and facilities of the hotel and resort to the guests. Some are not familiar with the website of Tanza Oasis Hotel and Resort. It is now use for the forward motion and publicity of the business. populate are given more choices of hotel and resort to visit because information is widely circle through internet. contest The management assures that the company has competitive facilities and rates. The business is as yet young therefore they sedate need advances of the service, facilities and staffs to be able to deal with bigger resort and hotels. Their major competitors give them reasons to enhance more their services to draw guests satisfaction. Other hotel and resort in Cavite might be pass same services or much better services for cheaper rates. Natural environment Their location offers elegant view of the sea, far from noisy surroundings, and natural sheds from the trees. Sometimes the glide has more garbage, brought by the waves. Having the sea as part of the resort gives them an opportunity to offer more aqua sports like banana boat ride, boating, parasailing and others. Other guests may not be interested in the sea since it is not that clean and clear. Security They employed inside security personnel and Tanod for the outside. They dont have any security gadgets. fashion model Metal sens ing element and luggage digital scanner Local government,Barangay, is service of process to maintain the ease and order in the community. Anyone can enter the hotel without getting the financial aid of the hotel personnel. Guest may feel that VI. good word Absolute thing that cannot be denied is the aesthetical of Tanza Oasis Hotel and Resort in harm of structure, facilities, and the comfort it gives to the guests during their visit and stay.More than anything else it is one of the best hotel and resort you can find in the vicinity of Cavite. Since the hotel and resort starts for almost a year, Tanza Oasis Hotel and Resort is not that establish as others did. some(prenominal) things we noticed in their establishment and management need much more improvement. Social Networking Social networks will be very helpful for the company as a publicity and promotional media. There, they can bare their rates and promotions. Well defined key work for the name of the establishment wil l also be helpful for the guest to easily call up it.Transportation and Travel The hotel and resort must provide a well define map out for the guest to know the different routes that they can take when going to the resort. Staffs Inexperienced staffs count on weaknesses of the hotel and resort. Staffs that are inadequate in performing their duties and responsibilities might decrease the quality of service of the hotel. The action to be taken for further improvement is to hire knowledgeable, trained, and skilled employees for the quality and good results and to give more training. SuperstructureDespite of the beauty and lavishness of modern establishment that can be easily seen, there are still things that must be improved. We noticed that the hotel lacks of an facelift which more needed particularly for incapacitate person as well as for the convenience of the employees in assisting guests luggage. The construction of elevator will be a big help for the business. Furthermore, this will benefit the hotel and resort not just in sustaining their goals but also to exceed the expectations of the guests. Security of Guests and EstablishmentsBasically, the primal goal of the hotel and resort is to sell rooms, to provide fun and enjoyment, and to earn more profit. Excursionists and tourists who visit the hotel and resort must be given 24/7 security and safety while staying in the resort premises. To provide the 24/7 security and safety it is advisable to give more tutelage to the people who come in and out of the establishment. This way the visitors will be engross free while staying in the place. As a conclusion, we recommend to the hotel and resort the need for further management empowerment and innovative facilities to achieve the goals and objectives of the company.VII. REFERENCES ring FERMO-FRANCISCO Hotel Manager Tanza Oasis Hotel & Resort Cavite Sales Office (046) 6862548 Manila Sales Office (02) 7080704 / 5243876 Mobile Number 0905. 276. 4010 emailprotected com/emailprotected com www. tanzaoasis. com Burnett, T. (2011, January 10). outside(a) Resort Trends pass water Relevance for European Developers. Retrieved August 25, 2012, from http//www. dmproperties. com/78-international-resort-trends-have-relevance-european-developers. hypertext markup language Gupta, R. (n. d. ). WOW Hotels & Resorts Tomorrow Comes Today.Retrieved kinsfolk 3, 2012, from http//hotel-management. bestmanagementarticles. com/a-44740-wow-hotels-amp-resortstomorrow-comes-today. aspx Hotel and Resort Insider. (2011). The coming(prenominal) travel trends of 2012. Retrieved folk 8, 2012, from http//www. hotelresortinsider. com/news_story. php? news_id=135052&cat_id=8 VIII. ATTACHMENTS These scenes were taken after the interview with the Hotel Manager, Ms. aviation Fermo Francisco. The day and night view of Tanza Oasis Hotel and Resort Facade. The hotel lobby Our photo at the Front Desk with the front desk agent and bellboysOur photo at Sago be restaurant with the waiters and the Menu The Bar beside the pool and the cocktail menu Tanza Oasis Hotel and Resorts drive themed swimming pool The Beach Area Swimming guidelines, Cottages, Sink, broil area The Ladies and Gentlemens shower room Volleyball Area Basketball Court Hotel and Resort Clinic The Laundry Area The assorted/ Souvenir mark This is the Videoke and Billiard entrance hall Maintenance Area Function Room Linen Room These photos were taken last August 30, 2012 at Tanza Oasis Hotel and Resort. EZEKIEL BRUSAS. REAGIME RUFINO. DAILENE MAE SANCHEZ. PRINCESS PALLASIGUE 2012